Robocat Casino Terms and Conditions

Accepting These Terms When You Register

Completing registration at Robocat Casino constitutes acceptance of these terms in full, and they carry the same legal force as any other contract you enter by ticking a confirmation box and submitting a form. The relationship between you and Casolinia Group, the operator of Robocat Casino, is governed by these terms from the moment your account is created, not from your first deposit. If any part of the registration flow is left incomplete, such as email verification, the terms still apply to any funds already held in the account, even though full functionality is withheld until verification is finished.

Verifying Your Identity

Know Your Customer checks apply before any withdrawal is processed and may also be requested earlier if account activity looks unusual. Accepted documents are an Australian passport, an Australian driver’s licence, or a Medicare card, alongside a separate proof of address such as a utility bill or bank statement. Review typically completes within zero to three business days when the images are clear and the name on the documents matches the account details exactly. A first-time withdrawal is the most common trigger for a full verification pass, and processing may extend slightly if documents need to be resubmitted.

Governing Law and Regulatory Oversight

Robocat Casino operates under a licence issued by the Anjouan Gaming Commission, licence number AGC-OC-2024-0197, held by Casolinia Group. This is the regulatory authority with jurisdiction over the operation of the casino and the resolution of licensing matters, and these terms are interpreted according to the framework that licence sits within. Robocat Casino does not hold an Australian licence, is not regulated by the Australian Communications and Media Authority, and does not fall within the scope of the Interactive Gambling Act 2001. Participation from Australia is at the player’s own discretion, and it remains the player’s responsibility to confirm that using an offshore gambling platform is lawful in their own circumstances before registering.

Making a Deposit

The account currency is AUD throughout, and the minimum deposit across most methods is $20. PayID is the fastest option, crediting funds within seconds and accepting up to $3,100 per transaction. Mastercard, Jeton, MiFinity, Cash2Code, and a cryptocurrency suite including Bitcoin, Ethereum, Litecoin, Ripple, USDT, USDC, BNB, Cardano, Solana, DOGE, and TRON round out the accepted methods.

Requesting a Withdrawal

All withdrawals require completed identity verification before funds are released. Daily withdrawal limits start at $750 and scale with VIP tier progress, reaching $2,300 at the highest level, while monthly limits begin at $10,500 and extend to $30,000 for top-tier members. No fee is applied to a deposit or a withdrawal at any tier.

Conduct That Voids Your Account

Holding more than one account per person is not permitted, and any duplicate account discovered during a review is closed, with remaining bonus funds forfeited. Bonus abuse, meaning the deliberate exploitation of promotion mechanics outside their intended use, collusion between players to guarantee mutual outcomes at table games, and the use of automated scripts, bots, or betting software to place wagers all result in the same outcome: account suspension pending investigation, and forfeiture of bonus funds and related winnings where abuse is confirmed.

Limits on Our Liability

Robocat Casino is not liable for losses arising from circumstances outside direct control, including internet connectivity failures on the player’s side, third-party payment processor delays, or scheduled maintenance windows. Liability for any confirmed error attributable to the platform itself is limited to correcting the error and, where funds were affected, restoring the account to the position it would have been in had the error not occurred.

What Happens After a Technical Malfunction

If a game round is affected by a verified technical malfunction, such as a display error or a break in connectivity mid-round, the round is voided and any wager placed on it is returned to the account balance. Winnings generated by a confirmed software or hardware fault are not honoured beyond the stake returned, since the outcome did not reflect the certified game logic. Reported malfunctions are reviewed against the game provider’s own audit logs before a round is voided.

Bonus Wagering and Expiry Rules

Wagering on the welcome package is set at 35 times the combined deposit and bonus amount, with a 10-day window from activation to complete it. The maximum bet permitted while a bonus is active is $7.50 per spin or round; wagers above this threshold can result in the bonus and any winnings attached to it being voided. Pokies from the main catalogue and eligible live casino tables count towards wagering, while some titles carry a reduced or zero contribution rate. All bonus offers, including the welcome package, are restricted to players aged 18 and older.

Who Can Hold an Account

Only one account per person is permitted, and the account holder must be 18 years of age or older at the time of registration. Robocat Casino does not hold an Australian gambling licence, and it remains the player’s own responsibility to establish that participating from their jurisdiction is legal before depositing. Providing false personal details, including a false date of birth, at registration is grounds for account closure and forfeiture of funds obtained through the misrepresentation.

How We Update These Terms

These terms may be revised to reflect changes in payment methods, bonus structures, or regulatory requirements. Material changes are communicated by email to the address on file and take effect from the date stated in that notice, while minor clarifications may be published on this page without individual notification. Continued use of the account after a material change takes effect constitutes acceptance of the revised terms.